Strategic Plan 2025-2028  Strategic Direction: Innovation & Excellence

TC3 invests in the infrastructure that supports academic excellence, including professional development and scholarship, technology, and the physical resources that enhance teaching, learning, and student success.

Goal 2.1 
Modernize software and the “myTC3” user experience by the beginning of Fall 2027 to streamline processes and improve efficiency for students and employees, with measurable performance improvements.

Objectives

  • 2.1.1. Create an inventory of all software in use and current functionalities for faculty, staff, and students by the end of Fall 2025.
  • 2.1.2. Share documentation and data gathered from users and stakeholders to identify which software to cut/consolidate by end of Spring 2026.
  • 2.1.3. Use Slate to create a single software hub for student information and communications from admission through completion to enhance enrollment and retention by end of Fall 2026.
  • 2.1.4. Implement single sign-on and streamline employee logins for essential systems as feasible by end of Summer 2026 to enhance the user experience and function.


Goal 2.2 
Invest in professional development, physical infrastructure, and technologies to strengthen flexible learning modalities, measuring impact through academic assessment process, retention, and completion rates within courses using these modalities by the beginning of Fall 2027.

Objectives

  • 2.2.1. Identify short-term and long-term methods to increase the user and learner classroom experience in hyflex/hybrid/online (flexible) teaching modalities by end of Spring 2026.
  • 2.2.2. By the end of Spring 2026 build enhanced training and professional development tools for flexible online teaching modalities through creating and disseminating templates and best-practice guidelines for learning management system; develop instructor-driven monthly training opportunities for classroom technologies in the academic year 2025-2026.
  • 2.2.3. Develop and implement an annual cycle for reviewing student outcomes by teaching modality to monitor concerns in online learning by the end of Spring 2026.
     

Goal 2.3 
Create a library of “just in time” training by developing standardized tutorials and process maps for key campus technologies to enhance effectiveness by the end of Spring 2028.

Objectives

  • 2.3.1. Identify and prioritize tutorials/process maps needed for enhancing teaching, learning, and student support functions by the end of Fall 2025.
  • 2.3.2. Identify who will provide information from each department by the end of Spring 2026 and continue as improvements are implemented.
  • 2.3.3. Prioritize and create tutorials/process maps for key operational functions by Summer 2026 and continue as improvements are implemented.
  • 2.3.4. Create standardized templates for tutorials/process maps by the end of Summer 2026 and develop a library of tutorials/process maps that is regularly updated by end of Fall 2027.


Goal 2.4 
Create a structural framework for organizational community relations by the beginning of Fall 2028.

Objectives

  • 2.4.1. Document facilities including furniture, configurations, and technology, within each room, and make it accessible to campus and public by the end of Spring 2026.
  • 2.4.2. Improve wayfinding on campus by the end of Spring 2026.
  • 2.4.3. Identify and prioritize realistic potential upgrades from the facilities plan that enhance user experience and inclusivity by the end of Summer 2026.
  • 2.4.4. Prioritize funding for facilities and infrastructure that increases campus visibility (i.e. create an event/performance space for lectures/demonstrations) by the end of Spring 2028.